What Matters to You? Day
Blog Author: Colleen KennedyPosted: Tuesday, March 7, 2017 - 17:32
What Matters to You? Day started in Norway in 2014 with the aim of encouraging and supporting more meaningful conversations between people who provide health and social care and the people, families, and carers who receive that care. What began as a national effort has gained momentum as an international movement.
When a health care provider starts a conversation by asking what really matters to the person they are caring for, it helps them to build trust, develop empathy, and understand their patients. Ultimately, it improves the quality of care they provide. The key purpose of the question is to promote dialogue and deep listening between providers and the people for which they care.
The campaign encourages as many providers as possible to have a What Matters to You? conversation with people they support or care for. While What Matters to You? Day is a single day of action, people are encouraged to have multiple conversations and to keep having these conversations beyond the day itself.
In partnership with the Patient Voices Network Oversight & Advisory Committee and with health care organizations from across the province, the BC Patient Safety & Quality Council is planning a What Matters to You? Day in British Columbia aligned to the international event on 6 June 2017.
Resources and a website have been created for the campaign and the Council launched an awareness campaign about What Matters to You? Day on 21 February 2017. Organizations and individuals can learn more about the day, access free resources, and sign up to participate at www.whatmatterstoyoubc.ca.
Director, Innovation & Engagement
BC Patient Safety & Quality Council
The BC Patient Safety & Quality Council provides a provincial perspective to quality improvement and patient safety activities. The Council brings health system stakeholders together in a collaborative partnership to promote and inform a provincially coordinated, innovative, and patient- and family-centred approach to quality and patient safety in British Columbia.
This posting has not been peer reviewed by the BCMJ Editorial Board.